TERMS AND CONDITIONS

1. SCOPE

The below terms of business are applicable for all customers of this online-shop.

2. CONNTRACTUAL PARTNER / CONTRACT AGREEMENT

A purchase contract is agreed with Pia Mause.

By placing products in our online-shop we submit a binding offer upon the conclusion of a purchase agreement on these articles. You can put the products without obligation into the cart and change or remove your items before submitting your binding order by using the cart functions during the checkout process. By clicking the “BUY NOW” button on the PayPal website you accept the offer concerning the items in your cart and enter a binding contract. Immediately after sending your order you will receive a confirmation by email including a list of your purchased products.

 We will save the contract and send an email including your order details to you. You can see the GENERAL TERMS & CONDITIONS at any time also here. 

3. DELIVERY TIME

Each order is processed immediately upon receipt. Delivery can be expected within 10 working days (Germany), 20 working days (World). In case that the item ordered is no longer available, the customer is informed accordingly. Should, in this case, the purchase price have already been paid, the customer is reimbursed in the full amount.

4. PAYMENT TERMS

Following methods of payment are possible:

PREPAYMENT (EU only): When selecting the payment method PREPAYMENT we will name our bank data in the order confirmation.

PAYPAL: You will find a button on the last order page which forwards you to the Paypal website where you can easily finish the payment.

5. RIGHT OF WITHDRAWAL

The client has the right to withdraw from his order within 14 days and without explanation.

Withdrawal is to be announced in writing (letter, email) or by returning the item ordered. The withdrawal has to be addressed to: Pia Mause, Daimlerstr. 36, 22763 Hamburg, GERMANY, Mob: +49 (0)173 911 93 96, CONTACT. To withdraw customers can download the withdrawal form offered on the online-shop website which, however, is not mandatory.  Withdrawal has to be notified to us (see above) within 14 days from the receipt of the item ordered.

In case of a withdrawal all payments received by us, including shipping costs shall be returned within 14 days from the day the notification of withdrawal is received. To return the payment we will use the same means of payment as used by the customer, provided no other agreement is in place. In no way does the return of the payment incur any surcharges for the customer. Return of payment can be held back until the product(s) has/have been returned or the customer has provided respective proof. In any case, the consignment with the product(s) to be returned has to be dispatched within 14 days of the notification of withdrawal.

The customer has to bear according costs, when delivered goods correspond to ordered one.

6. WARRANTY / GUARANTEE

Statutory warranty rights shall apply.

7. FINAL REGULATIONS

This agreement and all terms and conditions of all transactions hereunder shall be governed by and construed with the laws of the Federal Republic of Germany.

 

DATE: 1. November 2015